Similar Search Results

Signaling service quality via website e-CRM features : more gains for smaller and lessr known hotels

Tian, Jenny; Wang, Sophia - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 2, pp. 211-245

Persistent link: https://www.econbiz.de/10011645609

Service quality perceptions, online visibility, and business performance in rural lodging establishments

Melo, António J. D. V. T.; Hernández-Maestro, Rosa M.; … - In: Journal of travel research : a quarterly publication of … 56 (2017) 2, pp. 250-262

Persistent link: https://www.econbiz.de/10011637103

An empirical study on the influence of economy hotel website quality on online booking intentions

Li, Li; Peng, Maojuan; Jiang, Nan; Law, Chun Hung Roberts - In: International journal of hospitality management 63 (2017), pp. 1-10

Persistent link: https://www.econbiz.de/10011705747

Reconnoitering enablers of travelers' online hotel booking intention : moderation of service affordability and perceived pandemic risk

Biswas, Abhijeet - In: International journal of quality & reliability management 40 (2023) 2, pp. 542-565

Persistent link: https://www.econbiz.de/10013535705

Feeling hungry? : let's order through mobile! : examining the fast food mobile commerce in China

Akram, Umair; Ansari, Aisha Rehman; Fu, Guoqun; Junaid, … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012389983

An updated comprehensive review of website evaluation studies in hospitality and tourism

Sun, Sunny; Fong, Davis Ka Chio; Law, Chun Hung Roberts; … - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 355-373

Persistent link: https://www.econbiz.de/10011611225

Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

Rodríguez-Díaz, Manuel; Espino Rodríguez, Toms F. - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 261-274

Persistent link: https://www.econbiz.de/10011912209

Determining the relationships between price and online reputation in lodgings

Rodríguez-Díaz, Manuel; Rodríguez-Voltes, Crina Isabel; … - In: Administrative Sciences : open access journal 9 (2019) 3/53, pp. 1-27

Currently, lodgings' competitiveness depends on pricing, based on the online reputation measured by quantitative scales of variables. The purpose of this article is to analyze the different prices set by lodgings by season in relation to the variables that measure their online reputation. This...

Persistent link: https://www.econbiz.de/10012146141

Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India

Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140

Persistent link: https://www.econbiz.de/10011643577

Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85

Persistent link: https://www.econbiz.de/10011440024