Purpose: The purpose of this paper is to explore how resource recombination (RR) may be conceptualized with special reference to the competitiveness of Higher Education Institutions (HEI). Design/methodology/approach: The paper consists of two main studies. Building on pertinent available...

Purpose: This study aims to provide a conceptualisation of HR outsourcing (HRO) effectiveness from a service quality perspective and subsequently develop a scale – HROSERVPERF to measure HRO service performance underpinned S-O-R theory. Design/methodology/approach: Grounded on theoretical...

The Malaysian government is rushing banks to merge. The Central Bank has decided that there must be only 10 banks instead of a current total of 20. As a result, the local banks were being forced to merge with other banks. The problem lies in the non‐existence of a systematic means of...