Moro, Sérgio; Esmerado, Joaquim; Ramos, Pedro; … - In: International Journal of Contemporary Hospitality Management 32 (2019) 4, pp. 1523-1538
Purpose: This paper aims to propose a data mining approach to evaluate a conceptual model in tourism, encompassing a large data set characterized by dimensions grounded on existing literature. Design/methodology/approach: The approach is tested using a guest satisfaction model encompassing nine...