Purpose: This paper aims to present a smart, sustainable supply chain practices structure on the basis of the relational view. Design/methodology/approach: A method based on fuzzy cognitive map was applied to construct a relational map to introduce and implement such relational methods....

This article aims to predict reasons behind customers' churn in the mobile communication market. In this study, different data mining techniques such as logistic regression, decision trees, artificial neural networks, and K-nearest neighbor were examined. In addition, the general trend of the...

This article describes how nowadays due to the importance of information technology in organizations, it is necessary to examine the efficiency of IT used in the organization. Given the importance of IT in organizations, waste identification in such context and its elimination can have a...

Purpose: Given the competitive environment and complicated relationships in supply chains in the modern era, it is important to take into account internal and external risks. In addition, proper methods must be designed to evaluate these risks correctly. The purpose of this paper is to provide...

Purpose: This study is carried out in one public and one private health-care centers based on different probabilities of patient’s no-show rate. The present study aims to determine the optimal queuing system capacity so that the expected total cost is minimized. Design/methodology/approach:...