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Post‐adoption buffering effect...
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Consumer behaviour
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Schumann, Jan Hendrik
68
Wangenheim, Florian von
15
Schumann, Jan H.
13
Wünderlich, Nancy V.
11
Wangenheim, Florian v.
8
Anderl, Eva
6
Beverungen, Daniel
6
Nagel, Christian Siegfried Anton
6
Stich, Volker
6
Holzmüller, Hartmut H.
5
Mende, Martin
5
März, Armin
5
Nagel, Christian
5
Strina, Giuseppe
5
Ates, Zelal
4
Büttgen, Marion
4
Heß, Nicole Jasmin
4
Hüttel, Björn Armin
4
Komor, Marcin
4
Sandner, Philipp
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Schubach, Sebastian
4
Scott, Maura L.
4
Hammes, Daniel
3
Michel, Stefan
3
Steinbach, Andreas
3
Stringfellow, Anne
3
Uhrich, Fabian
3
Volz, Julian
3
Widjaja, Thomas
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Anderl, Eva M.
2
Betzler, Dennis
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Bidler, Margarita
2
Block, Jörn
2
Bongers, Franziska M.
2
Eggert, Curd-Georg
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Janicke, Sandra
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Klapdor, Sebastian
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Müller, Matthias
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Nusswald, Martin
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1
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Journal of business research : JBR
6
Journal of service research : JSR
6
Journal of retailing
4
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Remote Services : neue Formen der Internationalisierung von Dienstleistungen
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Springer eBook Collection
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TU München - Lehrstuhl für Dienstleistungs- und Technologiemarketing - Publikationen
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Three essays on success factors of digital and non-digital services
2
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AMS review : official publication of the Academy of Marketing Science
1
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1
Arbeitsbericht ; No 16
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CLIC executive briefing
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Creativity and Innovation Management
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Der Betrieb : Betriebswirtschaft, Steuerrecht, Wirtschaftsrecht, Arbeitsrecht
1
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1
Export und Internationalisierung wissensintensiver Dienstleistungen
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Gospodarka Narodowa
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Harvard-Business-Manager : das Wissen der Besten
1
International marketing review
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Journal of Business Venturing
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1
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
74
USB Cologne (business full texts)
4
OLC EcoSci
4
RePEc
3
EconStor
1
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51
Dienstleistungsinnovationen durch Digitalisierung
Beverungen, Daniel
(
ed.
);
Schumann, Jan Hendrik
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012250793
Saved in:
52
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
53
Mapping the customer journey : lessons learned from graph-based online attribution modeling
Anderl, Eva
;
Becker, Ingo Frank
;
Wangenheim, Florian von
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
3
,
pp. 457-474
Persistent link: https://www.econbiz.de/10011596851
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54
Influence of company Facebook activities on recruitment success
Golovko, Dimitri
;
Schumann, Jan Hendrik
- In:
Journal of business research : JBR
104
(
2019
),
pp. 161-169
Persistent link: https://www.econbiz.de/10012104951
Saved in:
55
Three essays on success factors of digital and non-digital services
Hüttel, Björn Armin
-
2017
Persistent link: https://www.econbiz.de/10011809790
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56
How consumers assess free e-services : the role of benefit-inflation and cost-deflation effects
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Mende, Martin
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011916500
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57
The effect of a service provider’s competitive market position on churn among flat-rate customers
Moser, Sabine
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10011916513
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58
Three essays on new challenges and opportunities for marketing in an evolving technological environment
Heß, Nicole Jasmin
-
2018
Persistent link: https://www.econbiz.de/10011879492
Saved in:
59
How consumers assess free e-services : the role of benefit-inflation and cost-deflation effects
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Mende, Martin
- In:
Three essays on success factors of digital and …
,
(pp. 17-67)
.
2017
Persistent link: https://www.econbiz.de/10011894431
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60
The influence of customer characteristics on frontline employees’ customer need knowledge
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Büttgen, …
- In:
Three essays on success factors of digital and …
,
(pp. 116-155)
.
2017
Persistent link: https://www.econbiz.de/10011894444
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