"Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. This book cuts through the complexities of the mantra 'better, cheaper, faster' (BCF) and offers procedures...

A model is developed to motivate financially-driven decision makers in companies that make high-risk products to invest in infrastructural changes to support postponement or other forms of flexibility. Data collected at the manufacturer of a high-risk product forms the basis of the effort. The...