Purpose – The purpose of this study is to demonstrate the variation between the set torque and the actual torque at which the actuator trips can be minimized using Taguchi's robust engineering methodology. The paper also aims to demonstrate the application of feature selection approach for the...

Purpose – In the service sector, reduction of cycle time is one of the key issues. Lean concepts and techniques are applied to increase the speed of operations. In many cases, improvement projects need to leverage a combination of Lean and Six‐Sigma approaches and tools. The purpose of this...

Purpose – The purpose of this paper is to develop a methodology to reduce the field failures of splined shafts. The paper also demonstrates the application of Mahalanobis-Taguchi system (MTS) for identifying the optimum hardness profile to avoid failures. Design/methodology/approach –...