Improving the insurance claim processing process using Six Sigma methodology
Year of publication: |
2020
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Authors: | John, Boby ; Parikh, Pragati |
Published in: |
International journal of six sigma and competitive advantage : IJSSCA. - Genève : Inderscience Enterprises, ISSN 1479-2753, ZDB-ID 2205081-4. - Vol. 12.2020, 4, p. 348-368
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Subject: | business process outsourcing | insurance claim processing | service level agreements | dynamic regression | integer programming | Microsoft excel solver | Outsourcing | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Versicherung | Insurance |
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