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Multi-actor collaboration for the development of service innovations

Hyytinen, Kirsi - In: European review of service economics and management (2016) 1/1, pp. 143-174

Persistent link: https://www.econbiz.de/10011894250

Educating the future generations of service innovators : insights from Finland

Ferruzca, Marco; Tossavainen, Päivi; Kaartti, Virpi - In: European review of service economics and management (2016) 2/2, pp. 93-113

Persistent link: https://www.econbiz.de/10011894301

Service innovation and service innovation performance : a study of banking services

Muhammad Imran Hanif; Asgher, Muhammad Umer - In: Pakistan journal of commerce and social sciences 12 (2018) 2, pp. 670-694

This study empirically examines the relationship between service innovation and service innovation performance …. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service … business model (NSBM)is tested for their likely effect on service innovation performance (SIP) of banks from a developing …

Persistent link: https://www.econbiz.de/10011934293

Service innovation : building a sustainable competitive advantage in higher education

Boon Liat Cheng; Cham Tat Huei; Dent, Michael M.; … - In: International journal of services, economics and management 10 (2019) 4, pp. 289-309

Persistent link: https://www.econbiz.de/10012178948

Deployment strategies for service innovation

Wang, Qiang; Voss, Christopher A.; Zhao, Xiande - In: IEEE transactions on engineering management : EM 66 (2019) 4, pp. 514-528

Persistent link: https://www.econbiz.de/10012129810

Service innovation : a new conceptualization and path forward

Gustafsson, Anders; Snyder, Hannah; Witell, Lars - In: Journal of service research 23 (2020) 2, pp. 111-115

Persistent link: https://www.econbiz.de/10012216495

The trajectory touchpoint technique : a deep dive methodology for service innovation

Sudbury-Riley, Lynn; Hunter-Jones, Philippa; Al-Abdin, Ahmed - In: Journal of service research 23 (2020) 2, pp. 229-251

Persistent link: https://www.econbiz.de/10012216648

Service innovation quality in healthcare : service innovativeness and organisational renewal as driving forces

Mu, Yu; Bossink, Bart; Vinig, Tsvi G. - In: Total quality management & business excellence 30 (2019) 11, pp. 1219-1234

Persistent link: https://www.econbiz.de/10012199834

Investigating actors and enablers of innovation using a service ecosystem lens : a modelling approach

Parahoo, Sanjai K.; Mumtaz, Sabiha; Ayyagari, Madhavi; … - In: International journal of business innovation and … 24 (2021) 1, pp. 25-44

Persistent link: https://www.econbiz.de/10012507162

The genealogy of service innovation : the research field tells its own story

Moreira, Marina Figueiredo; Kuk, George; Guimaraes, … - In: The service industries journal 40 (2020) 15/16, pp. 1064-1086

Persistent link: https://www.econbiz.de/10012403817