Although the importance of market knowledge competence (MKC) in new product export is assumed in the literature, its effects are not empirically tested due to an insufficient understanding of its dimensionality. This research presents a multidimensional framework of MKC in new product export....

Reports on research concerning the role and nature of communication during the innovation process of new financial services. A causal framework has been developed on the antecedent role of communication in financial service innovation and its impact on success. Project team communication is...

Postmodernism has provided valuable insights into the cultural significance of shopping and shopping sites in advanced societies. Despite their important contribution, postmodern accounts of shopping behaviour have predominantly focused on shopping in public spaces of malls and high streets. In...

In order to survive and thrive in today’s global economy, firms of all sizes must be able to use information as a competitive weapon. Manufacturing firms must be able to receive and process customer orders, schedule shop orders, and place purchase orders efficiently to be effective members of...

A personal view of the ex‐editor of Guardian Unlimited and acknowledged new media expert on the problems of managing and juggling the digital information flow in the workplace. Considers the sheer speed at which we are expected to work in cyberspace. The benefits and problems associated with...

The compatibility between the implementation of information and communication technologies (ICTs) strategies and the bottom‐up approach in the developmental process is assessed. In order to put the theoretical arguments into practice, the existing benefits and obstacles of implementing such...

The thirtieth anniversary of the first e‐mail was celebrated recently, but no one knows the exact date or what the original message was. This lack of certainty is typical of research on e‐mail – there is now a substantial body of knowledge, but little attempt has been made to co‐ordinate...

Purpose – The paper's aim is to study the role of information technology (IT) in the information literacy (IL) of high school students in Hamedan (Iran) through a comparative investigation into the IL skills of students of ordinary and intelligent high schools. An intelligent school refers to...

Purpose – The purpose of this article is to present a conceptual model that posits the strategic relationships between information technology, clinic operations and physicians and the subsequent outcomes to patients, physicians and clinics which can lead to competitive advantages in the...

Purpose – Research suggests that service‐dominant designs are superior to goods‐dominant; but why? The purpose of this paper is to answer three questions. First, in what way is a service system based on service‐dominant logic (SDL) superior to one based on goods‐dominant logic (GDL)?...