Denna bok beskriver på ett kortfattat och introducerande sätt den offentliga sektorns utveckling med särskild tonvikt på hur det framväxande välfärdssamhället kom att förändras i slutet av 1990-talet, då privata aktörer i snabbt ökande takt kom att intressera sig för...

By drawing on New Public Management (NPM) framework and transformational leadership theory, this study examined how transformational leadership impacts the performance of public organizations via NPM cultural orientations. Research data is collected from 205 public service organizations in...

This study aims to explore how public websites facilitate the creation of networks for citizen consultation. Evidence-based analysis is applied to European public-sector websites to determine the degree to which they adopt digital mechanisms and strategies to facilitate citizen participation and...

1. Introduction : reasserting the role of the state in public services / M. Ramesh and Eduardo Araral -- 2. The role of the State in governing : governance and metagovernance / B. Guy Peters -- 3. Reversing privatization, rebalancing government reform : markets, deliberation and planning /...

The growth of global services has led to increased interaction at any levels. Service interactions today have increasingly a networked character and affect every sector such as trade, finance, health, education, entertainment, transport, goods production. The modern development of the service...