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Words from the heart speak to the heart : a study of deep acting, faking and hiding among child care workers
Lee, Raymond T.; Brotheridge, Céleste M. - In: Career development international : the journal for … 16 (2011) 4, pp. 401-420
Persistent link: https://www.econbiz.de/10009375439
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Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John; Seymour, Diane - In: The service industries journal 31 (2011) 7/8, pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399
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Daily customer mistreatment and employee sabotage against customers : examining emotion and resource perspectives
Wang, Mo; Liao, Hui; Zhan, Yujie; Shi, Junqi - In: Academy of Management journal : AMJ 54 (2011) 2, pp. 312-334
Persistent link: https://www.econbiz.de/10009156515
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Within-person fluctuations of proactive behavior : how affect and experienced competence regulate work behavior
Fay, Doris; Sonnentag, Sabine - In: Human performance 25 (2012) 1, pp. 72-93
Persistent link: https://www.econbiz.de/10009505401
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Perceptions of leader emotion regulation and LMX as predictors of followers' job satisfaction and organizational citizenship behaviors
Fisk, Glenda M.; Friesen, Jared P. - In: The leadership quarterly : LQ ; an international … 23 (2012) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10009509126
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Individual response to mergers and acquisitions
Cartwright, Susan - In: The handbook of mergers and acquisitions, (pp. 372-391). 2012
Persistent link: https://www.econbiz.de/10009551342
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Authentic leadership and behavioral integrity as drivers of follower commitment and performance
Leroy, Hannes; Palanski, Michael E.; Simons, Tony - In: Journal of business ethics : JOBE 107 (2012) 3, pp. 255-264
Persistent link: https://www.econbiz.de/10009553563
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How negative affectivity moderates the relationship between shocks, embeddedness and worker behaviors
Holtom, Brooks C.; Burton, James P.; Crossley, Craig D. - In: Journal of vocational behavior 80 (2012) 2, pp. 434-443
Persistent link: https://www.econbiz.de/10009524243
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Emotional labor : links to work attitudes and emotional exhaustion
Seery, Brenda L.; Corrigall, Elizabeth A. - In: Journal of managerial psychology 24 (2009) 8, pp. 797-813
Persistent link: https://www.econbiz.de/10009524731
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Discrete emotional crossover in the workplace : the role of affect intensity
Härtel, Charmine E. J.; Page, Kathryn M. - In: Journal of managerial psychology 24 (2009) 3, pp. 237-253
Persistent link: https://www.econbiz.de/10009524771