distance of informants to improve the initiation of service encounter-based innovation. Design/methodology/approach – Natural …’s duration. Findings – An organisational support system and an improved front-office innovation climate were set up which … were activated. Also, the time period only included the initiation phase of service encounter-based innovation. Practical …

Purpose – The purpose of this paper is to examine how innovation and entrepreneurial orientation (EO) affect … management literature, we hypothesize and test the direct and indirect relationship between EO, innovation and quality … relationship between EO dimensions and three types of innovation and quality performance. Innovation mediates in the relationship …

Purpose – The purpose of this paper is to introduce a special issue on entrepreneurship and service innovation, and to … conceptualize the link between entrepreneurial orientation, innovation and entrepreneurship or new entry. Design …/methodology/approach – Analysis of secondary data. Findings – Entrepreneurial orientation (EO), innovation (IN) and entrepreneurship are in a vital …

few field studies that have investigated accessing knowledge for innovation among SMEs. Specifically, the research … regional innovation system, especially one that is relatively less competitive to the larger economy.  …

Rogers’ innovation adoption model, the resource-based view of the firm, as well as theoretical and empirical foundations in … previous innovation adoption literature. The model is testified drawing on the results of empirical work in the form of a large … used to test the research model. Findings – In addition to the attributes of the innovation, all university-based factors …

Purpose This paper aims to explore the impact of organizational structure dimensions on innovation performance as well … the association of organizational structure with innovation performance, business customers’ relationship value and … direct supervision as a coordination mechanism significantly restricts this capacity. Innovation performance in the …

parts. The aim of this paper is to review the innovation adoption and diffusion approach and connect it with the main … comprising the direct and indirect influences between the network actors. It is rather the innovation and the related … communication that are in focus. As a result, the innovation and its adoption and diffusion are considered unique phenomena, the …

innovation in an important subset of knowledge-intensive service firms – technology-based business services. A general and … longstanding neglect of services in studies of innovation and a common focus of innovation studies on the availability of, and … in innovation, studies of financial constraints to innovation in services are timely. Innovation policy in advanced …

innovation and whether transformative capacity acts as a mediator in the process. If small and medium enterprises (SMEs) are to … successfully implement inbound open innovation, they require injections of external complementary resources. Design …-owned SMEs in mainland China. Findings – Empirical results indicate that when SMEs seek to implement inbound open innovation …