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When do frontline hospitality employees take charge? : prosocial motivation, taking charge, and job performance : the moderating role of job autonomy

Cai, Zhenyao; Huo, Yuanyuan; Lan, Junbang; Chen, Ziguang; … - In: The Cornell hospitality quarterly 60 (2019) 3, pp. 237-248

Persistent link: https://www.econbiz.de/10012106849

Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance

Chen, Ziguang; Sun, Hongwei; Lam, Wing; Hu, Qing; Huo, … - In: The international journal of human resource management 23 (2012) 4, pp. 826-845

Persistent link: https://www.econbiz.de/10009503774

Am I the only one this supervisor is laughing at? : effects of aggressive humor on employee strain and addictive behaviors

Huo, Yuanyuan; Lam, Wing; Chen, Ziguang - In: Personnel psychology : a journal of applied research 65 (2012) 4, pp. 859-885

Persistent link: https://www.econbiz.de/10009678859

Standing in my customer's shoes: Effects of customer‐oriented perspective taking on proactive service performance

Huo, Yuanyuan; Chen, Ziguang; Lam, Wing; Woods, Stephen A. - In: Journal of Occupational and Organizational Psychology 92 (2018) 2, pp. 255-280

Persistent link: https://www.econbiz.de/10012094491

How perceptions of others’ work and impression management motives affect leader–member exchange development : A six‐wave latent change score model

Chen, Ziguang; Huo, Yuanyuan; Lam, Wing; Luk, Roger … - In: Journal of Occupational and Organizational Psychology 94 (2021) 3, pp. 645-671

Persistent link: https://www.econbiz.de/10012538167

Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance

Chen, Ziguang; Sun, Hongwei; Lam, Wing; Hu, Qing; Huo, … - In: The international journal of human resource management 23 (2012) 4, pp. 826-846

Persistent link: https://www.econbiz.de/10009819191

How (in)congruence of leader-follower learning goal orientation influences leader-member exchange and employee innovation

Lan, Junbang; Huo, Yuanyuan; Wong, IpKin Anthony; Yuan, … - In: International journal of contemporary hospitality management 35 (2023) 7, pp. 2545-2563

Persistent link: https://www.econbiz.de/10014314801

Making LMX leadership work in China

Chen, Ziguang; Lam, Wing - In: New multinational network sharing, (pp. 65-77). 2007

Persistent link: https://www.econbiz.de/10003550255

Coping with an emerging market competition through strategy-human resource alignment : case study evidence from five leading Japanese manufacturers in the People's Republic of Chin...

Takeuchi, Norihiko; Chen, Ziguang; Lam, Wing - In: The international journal of human resource management 20 (2009) 12, pp. 2454-2470

Persistent link: https://www.econbiz.de/10003923767

When I put on my service mask : determinants and outcomes of emotional labor among hotel service providers according to affective event theory

Lam, Wing; Chen, Ziguang - In: International journal of hospitality management 31 (2012) 1, pp. 3-11

Persistent link: https://www.econbiz.de/10009406157

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