systemically, and exploiting the full potential of knowledge-based services. Being aware of the current state of service innovation …Competitive economies display a pattern of regional clusters and networks, where innovation is stimulated by intensive … interaction among industries and where knowledge intensive services play an important role in novelty creation and diffusion. In …

Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The … Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation. …This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a …