Organizational transformation through service design : the institutional logics perspective
Year of publication: |
February 2018
|
---|---|
Authors: | Kurtmollaiev, Seidali ; Fjuk, Annita ; Pedersen, Per Egil ; Clatworthy, Simon ; Kvale, Knut |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 21.2018, 1, p. 59-74
|
Subject: | service design | organizational change | institutional logics | service innovation | Organisatorischer Wandel | Organizational change | Dienstleistungsinnovation | Service innovation | Institutionenökonomik | Institutional economics | Dienstleistung | Services | Dienstleistungsmanagement | Service management | Dienstleistungssektor | Service industry | Innovation |
-
The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei, (2024)
-
Mu, Yu, (2019)
-
Service designs and mindsets : extracting experiential knowledge from service realisation
Karppinen, Henri, (2013)
- More ...
-
Kurtmollaiev, Seidali, (2018)
-
The role of service design leadership in creating added customer value
Gloppen, Judith, (2017)
-
Market structure and innovation policies in Norway
Krumsvik, Arne H., (2017)
- More ...