The number of the elderly who face difficulties in their buying behavior of their daily life is increasing, in Japan. A service for the elderly such as services for supporting buying behavior of the elderly is needed. The purpose of this study is to identify knowledge co-creation in the service...

Since service dominant logic and co-creation have been applied to branding in the higher education sector as bottom-up building of brand, research laboratories have become an essential factor in university branding. This paper aims to explore branding of research laboratories based on value...

The National Archives of Bangladesh (NAB) evolved to ensure official custody and physical safety to the archives of Bangladesh. NAB initiated a digitization programme to provide open access to archives. The study focused on different aspects of NAB's open access project in the light of value...

Purpose: This study aims to identify the counterproductive knowledge behavior (CKB) of volunteers in nonprofit organizations and its influencing factors, based on the theories of planned behavior and well-being. Design/methodology/approach: An online survey was used to collect 496 valid...

Purpose: The purpose of this paper is to develop a process model for the role transformation of vulnerable consumers through support services. Design/methodology/approach: The study is based on four years of participant observation at a community-based support service and in-depth interviews...