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Antecedents of internet retailing loyalty : differences between heavy versus light shoppers
Chiou, Jyh-shen; Pan, Lee-yun - In: Journal of business and psychology 24 (2009) 3, pp. 327-339
Persistent link: https://www.econbiz.de/10003914383
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An empirical study on the integrated framework of E-CRM in online shopping : evaluating the relationships among perceived value, satisfaction, and trust based on customers’ perspec...
Kim, Changsu; Zhao, Weihong; Yang, Kyung Hoon - In: E-commerce trends for organizational advancement : new …, (pp. 136-150). 2010
Persistent link: https://www.econbiz.de/10003917829
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The antecedents of online brand trust : Malaysian evidence
Syed Shah Alam; Norjaya Mohd. Yasin - In: Journal of business economics and management 11 (2010) 2, pp. 210-226
Persistent link: https://www.econbiz.de/10008665606
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Segmentation and relationship marketing analysis of online auctions for female consumer products
Hsu, Pi-fang; Han, Hsin-tien - In: Journal of international marketing and marketing research 35 (2010) 1, pp. 3-21
Persistent link: https://www.econbiz.de/10003928313
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Online experience as a lever of customer involvement in NPD : an exploratory analysis and a research agenda
Lamberti, Lucio; Noci, Giuliano - In: EuroMed journal of business 4 (2009) 1, pp. 69-87
Persistent link: https://www.econbiz.de/10003928397
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Can retail bank-client relationships be developed online?
Ioannou, Myria; Zolkiewski, Judy - In: EuroMed journal of business 4 (2009) 3, pp. 254-269
Persistent link: https://www.econbiz.de/10003928526
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Online Relationship Marketing : Einfluss der Online-Interaktionsfrequenz auf das Beziehungsverhalten der Kunden
Georgi, Dominik; Bourbonus, Nicolaus - In: Management von Kundenbeziehungen : Perspektiven - …, (pp. 367-385). 2010
Persistent link: https://www.econbiz.de/10003934474
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Consumer purchase process improvements in e-tailing operations : a case study
Kumar, Sameer; Hudson, Brett; Lowry, Josie - In: The international journal of productivity and … 59 (2010) 3/4, pp. 388-403
Persistent link: https://www.econbiz.de/10003976274
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Multichannel versus pure e-tailers in Korea : evaluation of online store attributes and their impacts on e-loyalty
Jin, Byoungho; Kim, Jiyoung - In: The international review of retail, distribution and … 20 (2010) 2, pp. 217-236
Persistent link: https://www.econbiz.de/10003977718
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Customers on the web are not all created equal : the moderating role of internet shopping experience
Chiagouris, Larry; Ray, Ipshita - In: The international review of retail, distribution and … 20 (2010) 2, pp. 251-271
Persistent link: https://www.econbiz.de/10003977749