Describes a two‐tiered, multi‐company, first line management programme involving four chemical companies in the North East of England. Highlights the benefits of the programme, claiming that it successfully merges individual management development and organizational development with the...

Examines the way in which companies plan for the future and argues that current strategic planning and re‐engineering approaches alone will not enable organizations to compete in the future. Advocates the idea of all stakeholders pooling knowledge and resources to build up a “rich picture”...

Managers at a firm of 7,000 workers were included in a plan drawn up for executive development which had the typical problems relative to size and nature. Encouraged to discuss problems and put forward ideas and agendas, the managers showed higher commitment and in the environment provided...

The quality of management, in ensuring the success of an organization, can be greatly enhanced by the continuing training and education of managers. One way of doing this is by setting up company business schools, whereby managers can attend workshops on a wide range of subjects, dealing with...

Examines the Management Charter Initiative′s Senior Manager′s Standards project and assesses its effect on the long‐term development of organizations using it. Also investigates the effects of crediting competence (CC) and its future uses.

Purpose – This paper seeks to introduce the Sandals philosophy and how it enabled Sandals Resorts International to become the world's most celebrated ultra all‐inclusive resort company. Design/methodology/approach – The paper profiles the company's growth and approach to human resource...

Offers the authors′ predictions of how TQM will develop in the near future: states that an increased number of quality key figures will be presented at board meetings; predicts an increase in public access to comparisons of company quality; believes there will be a rise in numbers of ISO 9000...