Chapter 1. Neutrosophical Plant Hybridization in Decision-Making Problems -- Chapter 2. Multi-criteria Decision Making based on Quadripartitioned Neutrosophic Cross-Entropy -- Chapter 3. New entropy, similarity measures of interval valued neutrosphic sets and application in supplier selection --...

Chatbots are increasingly integrated into customer support systems due to recent developments in artificial intelligence. Chatbots can provide quick and tailored services to users, including employees and consumers. This paper presents a decision-making framework for chatbot selection in the...