Table of Contents: Chapter 1 Lean Thinking Philosophy Customer First Respect for People Go and SeeContinuous ImprovementChapter 2A 3 ThinkingProblem Solving A3Strategy A3Proposal A3A3 Coaching for problem solvingChapter 3Creative ThinkingThe TeamOut of the BoxBack-Office IdeasEnterprise...

While existing studies already argue that identities are socially constructed, this paper shows that groups of actors situationally construct different identities vis-a-vis each other by way of differentiation. Based on an ethnographic study of a change project aimed at implementing Lean...