Sun, Yao; Tuertscher, Philipp; Majchrzak, Ann; … - In: Journal of Knowledge Management 24 (2020) 9, pp. 2127-2147
Purpose: The purpose of this paper is to study how the online temporary crowd shares knowledge in a way that fosters the integration of their diverse knowledge. Having the crowd integrate its knowledge to offer solution-ideas to ill-structured problems posed by organizations is one of the...