communication and professional and organisational identification. Design/methodology/approach – An empirical study was carried out … communication are important predictors of organisational identification, whereas dimensions of horizontal communication are …; rather, it depends more on appreciation of the communication from and with the organisation's top management. Practical …

consistency in English management communication was the dominating factor with strong relationships with all of the investigated … knowledge sharing and performance variables. English communication consistently had an association with some of the knowledge … sharing and performance variables but not with all of them. The number of languages and the communication frequency were …

); mimetic, in relation to adoption of best practice within INTOSAI; and normative, through communication and professional …

by customers are identified, and strategies for the enhancement of relationship marketing program are put forward. Design … multidimensional construct consisting of four key dimensions namely communication, trust, empathy and commitment. Practical … implications – Communication emphasizes the necessity to communicate in understandable way; trust refers to the ability to inspire …

Purpose – This study empirically examines the effect of shop‐floor communication on implementation effectiveness of …. It deals with four types of communication on the shop floor (small group problem solving, feedback, instructive … communication, supervisory interaction facilitation) and three process management practices (process control, preventive maintenance …