Showing 18,481 - 18,490 of 21,594
Purpose – To provide experience‐based reflections on building, sustaining and leading a successful international travel business. Design/methodology/approach – The approach of the paper is based on an interview with the co‐founder and executive chairman of Flight Centre Limited. Findings...
Persistent link: https://www.econbiz.de/10014762784
characterize inspirational and effective leadership. Design/methodology/approach – The paper is an interview and a review. Findings …
Persistent link: https://www.econbiz.de/10014762785
). The purpose of this article is to examine the topic of service leadership – and the role the three leaders must play in …
Persistent link: https://www.econbiz.de/10014762789
Rosen on several key issues in hospitality management and education, including: entrepreneurship, leadership, education, and …
Persistent link: https://www.econbiz.de/10014762964
Purpose – The primary purpose of this paper is to investigate the association between leadership styles and burnout … passive/avoidance are to be investigated in order to establish which leadership style is more prone to burnout effects. Design …/methodology/approach – Adopting a quantitative approach, the multifactor leadership questionnaire (MLQ 5X‐Short) was utilized to allow research …
Persistent link: https://www.econbiz.de/10014762998
determine whether the infrastructural aspects of their operational practices, i.e. leadership competency and organizational …. Findings – The findings indicate that leadership competency and organizational culture have positive relationships with … responsiveness. In addition, responsiveness has a positive relationship with hotel revenue. These findings imply that leadership …
Persistent link: https://www.econbiz.de/10014763009
Purpose – This article aims to discuss issues related to service quality in the hotel industry. It highlights unique aspects of hotel work and the implications for service delivery, and discusses methods used to measure service quality and expectations. Design/methodology/approach – Through...
Persistent link: https://www.econbiz.de/10014763068
strongly influenced by organizational leaders. In particular, the vision, style of leadership and motivation that enables them … ; Journal of Organizational Change Management ; Journal of Management Development ; Leadership & Organization Development … three areas: organizational vision; leadership and motivation; organizational change and performance. Concludes with a …
Persistent link: https://www.econbiz.de/10014763425
In 1973, Henry Mintzberg examined what managers really do in his classic book The Nature of Managerial Work. His research debunked some of the myths surrounding managerial tasks at that time (1). Thirty two years have passed since he described the following ten managerial roles under three...
Persistent link: https://www.econbiz.de/10014766329
proposed that these connections rest on a foundation of leadership, organization culture, and employee reward systems that …
Persistent link: https://www.econbiz.de/10014823755