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Innovation in an advanced consumer society : value-driven service innnovation

Furseth, Peder Inge; Cuthbertson, Richard - 2016

This book aims to develop innovation theory by focusing on innovation in a consumer society. In an advanced consumer society, services dominate and are provided through digital as well as physical channels by local, national and global firms. This book aims to identify the ways in which value...

Persistent link: https://www.econbiz.de/10011392291

Retail strategy : the view from th bridge

Bell, Richard; Cuthbertson, Richard; Davies, Ross L.; … - 2015 - First issued in hardback

Persistent link: https://www.econbiz.de/10011416305

Applying the scenarios method to capture uncertainties of retail development in emerging markets

Mukherhjee, Malobi; Cuthbertson, Richard - In: The international review of retail, distribution and … 26 (2016) 3, pp. 323-346

Persistent link: https://www.econbiz.de/10011543345

Performance measurement and metrics in supply chains : an exploratory study

Piotrowicz, Wojciech; Cuthbertson, Richard - In: The international journal of productivity and … 64 (2015) 8, pp. 1068-1091

Persistent link: https://www.econbiz.de/10011448103

De-internationalization of transactional platforms : an exploratory case study

Lindblom, Arto; Nadayama, Naoto; Asakawa, Kazuhiro; … - In: The international review of retail, distribution and … 32 (2022) 1, pp. 3-24

Persistent link: https://www.econbiz.de/10012873356

Algorithms creating paradoxes of power : explore, exploit, embed, embalm

Paavola, Lauri; Cuthbertson, Richard - In: Information systems management 38 (2021) 4, pp. 358-371

Persistent link: https://www.econbiz.de/10012650495

Exploring Omnichannel Retailing : Common Expectations and Diverse Realities

Piotrowicz, Wojciech (ed.); Cuthbertson, Richard (ed.) - 2019

This book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a seamless customer experience regardless of the channel. It highlights case studies and examples related to...

Persistent link: https://www.econbiz.de/10012396092

Service fitness ladders : improving business performance in low cost and differentiated markets

Hill, Alex; Cuthbertson, Richard; Laker, Benjamin; … - In: International journal of operations & production … 37 (2017) 10, pp. 1266-1303

Persistent link: https://www.econbiz.de/10011779041

Exploring omnichannel retailing : common expectations and diverse reality

Piotrowicz, Wojciech; Cuthbertson, Richard - In: Exploring omnichannel retailing : common expectations …, (pp. 1-10). 2018

Persistent link: https://www.econbiz.de/10011953916

Last mile framework for omnichannel retailing : delivery from the customer perspective

Piotrowicz, Wojciech; Cuthbertson, Richard - In: Exploring omnichannel retailing : common expectations …, (pp. 267-288). 2019

Persistent link: https://www.econbiz.de/10011954553