Tourism is considered the "super star" industry with most growth potential in the 21st century. It is expected to bring huge economical benefits, and would be what countries in the world compete for. With the rapid development in technology, services provided by cloud technology have become...

The dynamics of knowledge management (KM) have evolved from the information-processing view of KM to the sense-making view of KM. The information-processing view of KM has been prevalent in the slow-paced, predicable environment. The sense-making view of KM, on the other hand, emerges in the...

Purpose Building on a small body of work, the authors' study aims to investigate some important antecedents of online review characteristics in the Chinese restaurant industry. Design/methodology/approach Using a data set of restaurant reviews collected from a most popular review platform in...

Purpose – Rich, interactive media are becoming extremely common in internet recruitment systems. The paper investigates the role of media richness in applicants’ ability to learn information relevant to making an application decision. The authors examine these relationships in the context of...

Purpose – Using the stressor‐strain model and media richness theory, this study seeks to investigate the relationship between receiving a harassing message via computer‐mediated communication and psychological health. Design/methodology/approach – A sample of 492 individuals completed an...