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Digitizing disclosure : the case of restaurant hygiene scores

Dai, Weijia; Luca, Michael - 2018

Collaborating with Yelp and the City of San Francisco, we revisit a canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies consumer response to...

Persistent link: https://www.econbiz.de/10011931349

Are There "Ratatouille" Restaurants? On Anticorrelation of Food Quality and Hygiene

Yoshimoto, Hisayuki - 2020

We study the empirical relationship between hygiene conditions in restaurants and their food quality rated by … higher food quality rating is generally associated with a less sanitary kitchen. We find that 3% of Michelin starred …. Our findings illuminate potential channels through which the anticorrelation between food quality and hygiene could be …

Persistent link: https://www.econbiz.de/10012845572

Choosing restaurant for lunch in campus area by the compromise decision via AHP

Kilinc, Ceyhun C.; Semiz, Mustafa; Katircioglu, Elif; … - In: International journal of economic perspectives : IJEP 7 (2013) 2, pp. 5-10

Persistent link: https://www.econbiz.de/10011586394

The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable

Mulady, Rifda Zahida; Sumadi - 2023

Persistent link: https://www.econbiz.de/10014325903

Food safety and Innovation in Italian agri-food enterprises

Del Baldo, Mara; Ciambotti, Massimo; Giampaoli, Daniele; … - In: Piccola impresa : rivista internazionale di studi e ricerche (2023), pp. 48-60

Persistent link: https://www.econbiz.de/10014432020

Effects of service innovation in cultural parks on customer satisfaction

Lin, Shang-Ping; Wang, Chuan-Chung; Huang, Pi-Yun - In: Acta oeconomica : periodical of the Hungarian Academy … 64 (2014), pp. 151-164

Persistent link: https://www.econbiz.de/10010474461

The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta

Sukwadi, Ronald - In: International journal of services, economics and management 8 (2017) 1/2, pp. 18-34

Persistent link: https://www.econbiz.de/10011892259

Interrelationships and consequential effects among technological innovation, service consistency, customer satisfaction and loyalty in banking

Obeng, Asare Yaw; Mkhize, Peter L. - In: International journal of finance & banking studies : JJFBS 6 (2017) 3, pp. 51-69

Persistent link: https://www.econbiz.de/10011765019

Impact of Green IS, service innovation and customer experience in influencing customer satisfaction and environmental performance

Mihardjo, Leonardus W. Wasono; Sasmoko, Sasmoko; … - In: International Journal of Energy Economics and Policy : IJEEP 9 (2019) 6, pp. 379-385

Persistent link: https://www.econbiz.de/10012427714

A study on website quality and its impact on customer satisfaction with reference to ecommerce companies

Krishnamoorthy, D.; Vigram, R. P. - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 888-895

Persistent link: https://www.econbiz.de/10012543113