Purpose: In recent years, critical events have heavily affected the cruise industry. Such events may variously influence customers’ intention to take a cruise in the future depending on different factors. This paper aims to study such factors, in particular the emotions related to the event,...

Purpose – This papers aims to deal with enterprise networks and clusters dynamics, as well as inter-firm joint efforts and collaborations, in order to study their evolution and possible effects when radical innovation occurs inside them. Design/methodology/approach – In order to study these...

Il presente lavoro intende esaminare l’influenza dei blog (e di altri strumenti simili, quali le comunità virtuali, i newsgroup, le chat-room e i siti web specializzati nella recensione di prodotti) sul processo decisionale dei croceristi riguardo ai seguenti problemi: scelta della compagnia...