Negative events and corporate communication strategies in the cruise industry
Year of publication: |
2018
|
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Authors: | Penco, Lara ; Profumo, Giorgia ; Remondino, Marco |
Published in: |
International journal of transport economics. - Pisa [u.a.] : Serra, ISSN 0391-8440, ZDB-ID 165281-3. - Vol. 45.2018, 3, p. 485-514
|
Subject: | negative event | crisis communication | cruise industry | simulation model | ABS | Kreuzfahrt | Cruise | Öffentlichkeitsarbeit | Public relations | Simulation | Krisenmanagement | Crisis management |
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