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Creating competitive advantage from services : a design thinking case study from the commodities industry
Rau, Christiane; Zbiek, Anna; Jonas, Julia M. - In: Research technology management : RTM 60 (2017) 3, pp. 48-56
Persistent link: https://www.econbiz.de/10011675951
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Service design in healthcare : a segmentation-based approach
Engström, Jon; Norin, Olof; De Gosson de Varennes, Serge; … - In: Journal of service management 33 (2022) 6, pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
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Service design for digital servitization : facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
Iriarte, Ion; Hoveskog, Maya; Hien Nguyen Ngoc; … - In: Industrial marketing management : the international … 110 (2023), pp. 96-116
Persistent link: https://www.econbiz.de/10014306709
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Standardisierung und Individualisierung von Dienstleistungen : zur Organisation wissensintensiver Unternehmungsnetzwerke
Well, Bennet van - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001566974
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Exploring modularity in services: cases from tourism
Avlonitis, Viktor; Hsuan Mikkola, Juliana - In: International journal of operations & production … 37 (2017) 6, pp. 771-790
Persistent link: https://www.econbiz.de/10011702232
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Evaluation of design for service innovation curriculum : validation framework and preliminary results
Kim, Sun K. - In: International journal of services technology and management 16 (2011) 3/4, pp. 280-297
Persistent link: https://www.econbiz.de/10009487568
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Open innovation competency of design enterprises to outsourcing service
Hong, Kunyoung; Kim, Boyoung - In: Journal of open innovation : technology, market, and … 6 (2020) 2/36, pp. 1-14
Recently many enterprises have been in need of design outsourcing services through which they can form creative ideas and innovations. In this respect, the innovation competency of design consulting firms is unprecedentedly regarded as a deciding competitive edge. This study examines the effects...
Persistent link: https://www.econbiz.de/10012229985
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Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena; Halinen, Aino; Jaakkola, Elina - In: Journal of service management 25 (2014) 1, pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
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Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships
Homayounfard, Amir; Zaefarian, Ghasem - In: Journal of business research : JBR 139 (2022), pp. 1284-1302
Persistent link: https://www.econbiz.de/10013194363