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Predictors and outcome of customer satisfaction : moderating effect of social trust and corporate social responsibility

Javed, Sara; Rashidin, Md. Salamun; Wang, Jian - In: Future Business Journal 7 (2021), pp. 1-18

The study is to present an integrative model of predictors and outcome of customer satisfaction in the fast food sector of Pakistan and also examine its effects. Moreover, we also examined the contingent effect of social trust and corporate social responsibility (CSR) on the relationship between...

Persistent link: https://www.econbiz.de/10012493755

Predictors and outcome of customer satisfaction: Moderating effect of social trust and corporate social responsibility

Javed, Sara; Rashidin, Md. Salamun; Wang, Jian - In: Future Business Journal 7 (2021) 1, pp. 1-18

Persistent link: https://www.econbiz.de/10012664358

A realisation of an apartment dynamic pricing system

Wang, Jian - In: Journal of revenue and pricing management 7 (2008) 3, pp. 256-265

Persistent link: https://www.econbiz.de/10003770735

Lease expiration management for a single lease term in the apartment industry

Chen, Jing; Wang, Jian; Bell, Peter C. - In: European journal of operational research : EJOR 238 (2014) 1, pp. 233-244

Persistent link: https://www.econbiz.de/10010398796

Applying reinforcement learning to estimating apartment reference rents

Wang, Jian; Das, Murtaza; Tappert, Stephen - In: Journal of revenue and pricing management 20 (2021) 3, pp. 330-343

Persistent link: https://www.econbiz.de/10012549345

Improving daily occupancy forecasting accuracy for hotels based on EEMD-ARIMA model

Zhang, Gaojun; Wu, Jinfeng; Pan, Bing; Li, Junyi; Ma, Minjie - In: Tourism economics : the business and finance of tourism … 23 (2017) 7, pp. 1496-1514