The main purpose of this study was to investigate the effect of in-flight service quality on value for money for business passengers in airlines. In this study, in-flight service quality included four dimensions-seat comfort, staff service, food and beverages, and in-flight entertainment-while...

This paper presents an airline consumer choice model to analyze value propositions – the benefits delivered to passengers in relation to the fares paid. The model is developed using a study of clientele flying business class, studying three premium start-up airlines Eos, MaxJet and...

Few to almost none sports teams measure the entertainment value they provide to fans in exchange of the money the latter ones spend on admission fees. Scientific literature oversees the issue as well. The aim of this paper is to present a model that can be used for calculating value for money in...

Cruise industry is an economic activity experiencing a noticeable growth during the last years worldwide. The efficient exploitation of existing ports and related infrastructures for the development and expansion of this tourism segment of the Greek economy can provide multidimensional benefits....

This paper analyses the demand and supply sides of the UK defence market, including the Ministry of Defence (MoD) role as a major buyer and the UK defence industrial base. It explains MoD's competitive procurement policy and evaluates its results, problems and future prospects.

In 2005, the Government of India (GoI) launched an apparently excellent initiative - the Outcome Budget (OB) - with the objective of changing the culture of measuring performance in terms of the amount of money spent against the budgeted allocations, to one of measuring performance in terms of...