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Unfolding the impact of supply chain quality management practices on sustainability performance : an artificial neural network approach
Lim, Ai-Fen; Lee, Voon-Hsien; Foo, Pik-Yin; Ooi, Keng-Boon - In: Supply chain management 27 (2022) 5, pp. 611-624
Persistent link: https://www.econbiz.de/10013387266
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Enhancing organizational citizenship behaviour : role of collectivism in soft total quality management
Lim, Ai-Fen; Lee, Voon-Hsien; Ooi, Keng-Boon; Foo, Pik-Yin - In: Management decision 62 (2024) 3, pp. 765-787
Persistent link: https://www.econbiz.de/10014637255
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Social media influencers : an effective marketing approach?
Ooi, Keng-Boon; Lee, Voon-Hsien; Hew, Jun-Jie; Leong, … - In: Journal of business research : JBR 160 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014294788
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The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence
Lim, Ai-Fen; Ooi, Keng-Boon; Lee, Voon-Hsien; Tan, … - In: Industrial Management & Data Systems 122 (2022) 11, pp. 2440-2464
Purpose Emerging competitive dynamics demand small and medium-sized enterprises (SMEs) to continuously comprehend and respond to changing market conditions by implementing effective soft total quality management (STQM) practices. Firstly, the study intends to identify the key STQM practices...
Persistent link: https://www.econbiz.de/10014826153
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Supply chain quality management for product innovation performance : insights from small and medium-sized manufacturing enterprises
Lee, Voon-Hsien; Foo, Pik-Yin; Tan, Garry Wei-Han; Ooi, … - In: Industrial Management & Data Systems 121 (2021) 10, pp. 2118-2142
Purpose: This research aims to examine the relationships between supply chain quality management (SCQM), organizational learning capability (OLC) and product innovation performance (PIP) among small and medium-sized manufacturing enterprises (SMMEs) in Malaysia. Design/methodology/approach:...
Persistent link: https://www.econbiz.de/10012639533
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The forefront of mobile shopping : an emerging economy's perspective
Hng, Chi-Yang; Foo, Pik-Yin; Lim, Ai-Fen; Nair, Radha … - In: International journal of services, economics and management 11 (2020) 1, pp. 21-47
Persistent link: https://www.econbiz.de/10012256811
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HRM practices and knowledge sharing : an empirical study
Fong, Chee-Yang; Ooi, Keng-Boon; Tan, Boon-In; Lee, … - In: International journal of manpower 32 (2011) 5/6, pp. 704-723
Persistent link: https://www.econbiz.de/10009380196
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The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong; Lee, Voon-Hsien; Ooi, Keng-boon; Lin, … - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
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Knowledge management : a key determinant in advancing technological innovation?
Lee, Voon-Hsien; Leong, Lai-ying; Hew, Teck-soon; Ooi, … - In: Journal of knowledge management 17 (2013) 6, pp. 848-872
Persistent link: https://www.econbiz.de/10010228551
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Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation
Lee, Voon-Hsien; Ooi, Keng-Boon - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1373-1386
Persistent link: https://www.econbiz.de/10011528324