Purpose: The purpose of this paper is to empirically evaluate business process orientation (BPO) of the Slovenian power supply business. Design/methodology/approach: Within the empirical investigation, the level of BPO maturity was measured in the 19 organizations of the power supply business....

In 2010, Luka Koper port and logistics system celebrated its 53rd anniversary. From being a small local port they have developed into the significant port and logistic system - European Logistics and Distribution Centre Luka Koper, d.d., in the Adriatic and European maritime market. The main...

Purpose – The purpose of this paper is to explore and clarify the cause and effect relations between key performance indicators (KPIs) which significantly contribute to the benefits of the business processes exploitation in the Luka Koper, d.d. Company. Design/methodology/approach – The...

Purpose – The development and empirical verification of the balanced scorecard (BSC) model are key parts of the research of a case study on the performance measurement system (PMS) of the Ydria Motors LL Company (YM). The paper aims to discuss these issues.Design/methodology/approach – The...