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The influence of online reviews on consumers' attributions of service quality and control for service standards in hotels

Browning, Victoria; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of travel and tourism marketing 30 (2013) 1/2, pp. 23-40

Persistent link: https://www.econbiz.de/10009744655

Customer engagement with tourism brands : scale development and validation

So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverley - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 3, pp. 304-329

Persistent link: https://www.econbiz.de/10010398802

Voluntary carbon offsetting : who does it?

McLennan, Char-Lee J.; Becken, Susanne; Battye, Rod; … - In: Tourism management : research, policies, practice 45 (2014), pp. 194-198

Persistent link: https://www.econbiz.de/10010406229

The university student travel market : motivations and preferences for activities

Xiao, Huan; So, Kevin Kam Fung; Wang, Ying - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 4, pp. 399-412

Persistent link: https://www.econbiz.de/10011389286

"When experience matters": building and measuring hotel brand equity: The customers' perspective

So, Kevin Kam Fung; King, Ceridwyn - In: International journal of contemporary hospitality management 22 (2010) 5, pp. 589-609

Persistent link: https://www.econbiz.de/10008437476

The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels

Browning, Victoria; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of travel and tourism marketing 30 (2013) 1, pp. 23-40

Persistent link: https://www.econbiz.de/10010087646

The influence of customer brand identification on hotel brand evaluation and loyalty development

So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverley A.; … - In: International journal of hospitality management 34 (2013), pp. 31-41

Persistent link: https://www.econbiz.de/10010121489

The influence of service brand orientation on hotel employees’ attitude and behaviors in China

King, Ceridwyn; So, Kevin Kam Fung; Grace, Debra - In: International journal of hospitality management 34 (2013), pp. 172-180

Persistent link: https://www.econbiz.de/10010121505

Guest editorial: The sharing economy in a post-pandemic world

So, Kevin Kam Fung; Viglia, Giampaolo; Liu, Stephanie; … - In: International Journal of Contemporary Hospitality Management 35 (2023) 4, pp. 1149-1155

Persistent link: https://www.econbiz.de/10014764227

Inside the sharing economy

Zhu, Ge; So, Kevin Kam Fung; Hudson, Simon - In: International Journal of Contemporary Hospitality Management 29 (2017) 9, pp. 2218-2239

Purpose This paper aims to investigate what motivates consumers to adopt one of the emerging mobile applications of the sharing economy, ridesharing application. Using social cognitive theory as the theoretical framework, this study develops a value adoption model to illustrate important factors...

Persistent link: https://www.econbiz.de/10014764837