The study sought to determine the effects of Business Process Outsourcing (BPO) on service quality of catering services in the tertiary education industry. Specifically, the outcome variables were food quality, service quality, and the quality of ambience. A statistically determined sample size...

The study sought to determine the role of vendor-managed inventory and form postponement in mitigating against the bullwhip effect in the bakery industry. The bullwhip effect is referred to as demand distortions along the upstream supply chain that is caused by variances between supply and...

Supplier development in the farming industry takes the form of contract farming. Contract farming was introduced to tobacco farming in 2004. Prior to that contract farming has been thriving in other crops such as cotton and sugarcane. Previous studies on tobacco farming had an unbalanced focus...

The study sought to determine the role of vendor-managed inventory and form postponement in mitigating against the bullwhip effect in the bakery industry. The bullwhip effect is referred to as demand distortions along the upstream supply chain that is caused by variances between supply and...

Purpose The study sought to determine the possibility of supplier development in the form of contract farming as a determinant of supply chain resilience in fast-food outlets. This is against the background of the restaurant having been designated as one of the industries that remained...

Purpose: The rising threat of tropical cyclones in Zimbabwe is of great importance in establishing the general sources of humanitarian supply chain risks and assessing their negative impact on relief operations. There is a scarcity of studies that collate such evidence toward enhanced...

The serendipitous emergence of social media at the turn of this century created new uncensored avenues for the advertising industry. This created conditions conducive to peddling controversial ads or shockvertising. Controversial ads came as a result of the need to breakthrough the advertising...

Catastrophic events, such as cyclones, floods, droughts, terrorism, or cybercrime, are astronomically on the increase the world over. These events disrupt businesses' smooth continuity leading to reputational digital data and financial losses among others. Zimbabwe's districts of Chimanimani and...

The COVID-19 pandemic took a devastating human and economic toll on the entire globe. Although Africa had fewer number of cases compared to all other continents, the influence of the COVID-19 pandemic on food supply chains was devastating, yet the pathways through which it affected the continent...