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Your customer rules! : delivering the Me2B experiences that today's customers demand
Price, Bill; Jaffe, David - 2015 - First edition
Persistent link: https://www.econbiz.de/10010467152
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The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Price, Bill; Jaffe, David - 2008
Persistent link: https://www.econbiz.de/10004910141
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Testing - Spotlight - An individual's perspective of testing in the construction industry
Price, Bill - In: Qualityworld : QW 25 (1999) 4, pp. 4
Persistent link: https://www.econbiz.de/10005968781
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Your Customer Rules! : Delivering the Me2B Experiences That Todays Customers Demand
Price, Bill - 2014 - Online-Ausg.
Cover; Title Page; Copyright; Contents; Preface; Chapter 1 From B2C to Me2B; What Used to Work, Doesn't Work Anymore; Welcome to the Me2B World: Now Your Customer Rules!; Back to Fundamentals in the Me2B Era; What Drives Me2B Leaders; The Foundations of Me2B Success; Chapter 2 You Know Me, You Remember Me;...
Persistent link: https://www.econbiz.de/10012684081