The CAF Model for Public Organisations -- Reading and assessment instructions -- Contents -- Preface -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Common Assessment Framework - CAF 2013 -- Enablers Criteria -- Results...

Starting up your Professional Service Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- Principle of the book -- The Business Excellence Framework -- The 9 principles of Business Excellence -- Assessment criteria -- Assessment instructions -- You can learn from...

The EFQM Excellence Modelfor Business Enterprises -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 -- Assessment instructions -- You...

Change Management Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Assessment criteria -- Assessment instructions -- You can learn from those who have...

Intro -- Reading and assessment instructions -- Contents -- Introduction -- What is an organisation's self-assessment process? -- What can you gain? -- What is Six Sigma? -- The Business Excellence Framework -- The 9 principles of Business Excellence -- The Six Sigma Development Model and the...

What is the quality of your management? ISO 9004:2009 -- Reading and assessment instructions -- Contents -- Preface -- Introduction -- ISO 9000 quality management principles -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organisation? -- What can...

Starting up your Professional Service Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- Principle of the book -- Fundamental Concepts of Excellence - 2013 -- Assessment criteria -- Assessment instructions -- You can learn from those who have better or just...

Six Sigma Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- What is Six Sigma? -- Purpose of the Book -- What does Self-assessment Mean for an Organisation? -- What Can You Gain? -- The Malcolm Baldrige Performance Excellence Framework -- The Six Sigma...

Six Sigma Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- What is Six Sigma? -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 -- The Six Sigma Development...

Competitive Advantage through Corporate Social Responsibility -- Reading and assessment instructions -- Contents -- Corporate Social Responsibility and what it Means for Sam -- You Still Have Time to Win a Competitive Edge -- The Malcolm Baldrige Performance Excellence Framework -- Assessment...