Total Performance Scorecard -- Reading and assessment instructions -- Contents -- Introduction -- The principles underlying this book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 -- Total Performance Scorecard andthe...

Quality in Project ManagementI SO 10006 -- Reading and assessment instructions -- Contents -- Introduction -- Objective of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Key terms and definitions -- Assessment criteria and sub-criteria -- Assessment...

Total Performance Scorecard -- Reading and assessment instructions -- Contents -- Introduction -- The principles underlying this book -- What does self-assessment mean for an organisation? -- What can you gain? -- The Business Excellence Framework -- Total Performance Scorecard and the Business...

The EFQM Excellence Model forEducational Institutions -- Reading and assessment instructions -- Contents -- Foreword -- Introduction -- The objectives of this book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 --...

Corporate Social Responsibility -- Reading and assessment instructions -- Contents -- Introduction -- The organisation can take care of social responsibility in many different ways -- How the book is presented -- What does self-assessment mean for an organisation? -- What can you gain? -- The...

The Baldrige Criteria for Educational Institutions -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions --...

Corporate Social Responsibility Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- The organisation can take care of social responsibility in many different ways -- How the book is presented -- What does self-assessment mean for an organisation? -- What can...

The CAF Model for Educational Institutions -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Common Assessment Framework - CAF 2013 -- Enablers Criteria -- Results Criteria --...

A Process-based Approach to Effective Management -- Reading and assessment instructions -- Contents -- Preface -- The Quality Management System - ISO 9001 -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organization? -- What can you gain? -- Some...

Starting up Your Skilled Trade Business Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- Principle of the book -- The Business Excellence Framework -- The 9 principles of Business Excellence -- Assessment Criterion -- Assessment instructions -- You can learn from...