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Mapping the landscape of key performance and key risk indicators in business : a comprehensive bibliometric analysis
Ionescu, Ştefan; Dumitrescu, Gabriel; Ioanăs, Corina; … - In: Risks : open access journal 12 (2024) 8, pp. 1-38
Our study investigates the relevance and application of key performance indicators (KPIs) and key risk indicators (KRIs) in business management from 1992 to 2023 through a comprehensive bibliometric analysis performed in RStudio using the Bibliometrix platform and in VOSviewer. Utilizing data...
Persistent link: https://www.econbiz.de/10015065845
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Performance measurement and performance management : the operations management perspective
Barnes, David; Radnor, Zoe - In: Performance management : multidisciplinary perspectives, (pp. 89-106). 2008
Persistent link: https://www.econbiz.de/10003712978
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Towards measuring key performance indicators of semantic business processes
Wetzstein, Branimir; Ma, Zhilei; Leymann, Frank - In: Business information systems : 11th international …, (pp. 227-238). 2008
Persistent link: https://www.econbiz.de/10003710663
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The importance of structural indicators in assessing the efficiency of business process performance
Urh, Benjamin; Kokalj, Špela; Zajec, Maja - In: People and sustainable organization/ Tomasž Kern ... (eds.), (pp. 248-270). 2011
Persistent link: https://www.econbiz.de/10009380180
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Time-relevant metrics in an era of continuous process improvement : the balanced scorecard revisited
Schonberger, Richard - In: Quality management journal : QMJ 20 (2013) 3, pp. 10-18
Persistent link: https://www.econbiz.de/10009770182
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Sophisticating business performance management for banks : using data envelopment analysis on business process level
Schäfer, Anne; Burger, Andreas; Moormann, Jürgen - In: International journal of business performance management 13 (2012) 3/4, pp. 227-243
Persistent link: https://www.econbiz.de/10009688814
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Re-investigating business excellence : values, measures and a framework
Lu, Dawei; Betts, Alan; Croom, Simon - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1263-1276
Persistent link: https://www.econbiz.de/10009411438
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The "control tower" approach to optimising complex service delivery performance
Meekings, Alan; Briault, Steve - In: Measuring business excellence : the journal of … 17 (2013) 3, pp. 15-27
Persistent link: https://www.econbiz.de/10010197592
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Business process rearrangement and renaming : a new approach to process orientation and improvement
Khosravi, Ali - In: Business process management journal 22 (2016) 1, pp. 116-139
Persistent link: https://www.econbiz.de/10011455466