Purpose – The purpose of this paper is to document the coping styles of first tier managers in English further … semi‐structured interviews with 23 first tier managers in four colleges. Findings – The study identified 16 distinct coping … strategies employed by the first tier managers that ranged from “compliant” strategies, such as increased effort and self …

influence global managers’ abilities to engage effectively with other global managers across borders. Design …/methodology/approach – This is a conceptual and theoretical piece. Findings – The authors argued that global managers engage in reciprocal …

administered and interviews were held with managers in the organizations studied. A total of 388 managers were randomly drawn from … a population of 13,339 managers of all the 24 banks in Nigeria. The independent variable, “employee involvement” was …. It will also help to alert managers to the implications of cultivating a culture of employee involvement that can serve …

customer experience of flagships in major international locations through interviews with luxury flagship managers and … meaning and purpose of luxury flagships. Research limitations/implications – The exploratory study focused broadly on managers … retailing strategies to those who experience the environment: managers and customers. Originality/value – The paper explores the …

Purpose – This paper aims to address why some managers in China pursue innovative opportunities by introducing new … management practices while others do not and what characteristics of managers affect their decision of introducing new practices … and how. Design/methodology/approach – Three major activities of managers referring to innovation intention, knowledge …

managers really do. Continuing a stream of previous research on the behavior activities of traditional managers, this study … investigated the relative amount of time today’s knowledge managers (N=307) spend on traditional management functions …, communications, human resources and networking. Besides identifying what knowledge managers really do, this study examined what …

and impede knowledge sharing. Ultimately, the paper provides important insights for Western managers about how to work …

Purpose – Tacit knowledge, which is developed through experience, is used by Thai construction managers to perform …