Produktivitätsmanagement industrieller Dienstleistungen -- Produktivitätsbenchmarking -- Dienstleistungseffizienz im Gesundheitswesen -- Effizienz im Kundenbeziehungsmanagement -- Produktivitätsmanagement in Aus- und Weiterbildung durch Service Engineering.

We discuss the measurement of environmental performance (EP) in quantitative empirical research. Initially, we review and classify existing EP measures. Based on that, we analyze their validity and reliability. To provide a clear conceptualization of EP, we mainly refer to the framework of Wood...

The German Tax Reform Act of 2000 has had significant influence on the taxation of the income distributed by German corporations. Part of these regulations are rules on how to tax distributions from earnings retained during the period before the new regulations became effective. These rules...

The value of a levered firm depends to a large extent upon the value of the tax shields. The German Corporate Tax Reform Act 2008 changes the tax system dramatically and introduces a new ceiling for the tax-deduction of interest payments. A central objective of this reform has been the tax...

Value based performance measures are intended to capture increases in shareholder wealth. At the same time they have to measure the realization of the returns initially planned for. To provide incentives for management to act in the interest of owners, bonus payments are often based on these...

The correct definition and calculation of the free cash flows plays a crucial role in the process of valuing companies. The two main components of a valuation model, free cash flow and the costs of capital, need to be determined simultaneously. The different approaches to valuation are different...

The present article integrates the effects of the tax regulations on the taxation of income from foreign corporations in the discounted cash flow method. The item to be assessed is foreign corporation that is allocated funds (equity capital or borrowed capital) by a domestic shareholder or an...

This paper examines the effect of conditional conservatism (CC) on analysts’ target prices. Due to the long-term nature of target prices, the dynamic effects of CC are more difficult to incorporate in target prices than in earnings forecasts. Accordingly, we expect and find that the effect of...

This paper provides an overview of rules for taxation and dividend distributions for EU and UK listed entities in EU regulated markets. Empirical research on IFRS application typically considers IFRS as informative about future cash flows. However, taxes and distributable dividends are based on...