"Man is the measure of all things". On human-centered design of products and processes. The discipline of ergonomics studies the interaction between man and the designed technical and organizational environment. In product ergonomics, this knowledge is used to develop user-friendly products and...

A method for selecting and rating scientific and professional journals representing the discipline of ergonomics and human factors is proposed. The method is based upon the journal list, impact factors and citations provided by the Institute of Scientific Information (ISI), and the journal list...

A method for selecting and rating scientific and professional journals representing the discipline of ergonomics and human factors is proposed. The method is based upon the journal list, impact factors and citations provided by the Institute of Scientific Information (ISI), and the journal list...

We examine how suppliers' structural decisions (strategic choices regarding scale, scope, and complexity) and executional skills (drivers that support the day-to-day operations of the firm) influence its customer base concentration and, in turn, supplier performance. We investigate our research...

Organizations exist to create value for their stakeholders that stakeholders cannot create through individual effort. Information systems exist to increase an organization’s ability to create value using intellectual capital. A theoretical explanation of value might therefore be useful to...

Learning curves can arise out of routing problems, or out of sequencing problems, or a combination of both. In this paper, learning curves arising out of routing problems are investigated by means of numerical simulations, whereas some properties of the learning curves arising out of sequencing...

The purpose of this paper is to define innovation and to proffer evidence of its existence through the use of statistical method and mathematical modeling. Innovation is defined by the confidence interval of the normal probability distribution density where μ ± 2σ = 0.95 leaving a room of...

Negative critical incidents (NCIs) originating from dissatisfaction with product or services brings the relationship between the firm and its customer into focus. Some firms utilize this opportunity to strengthen the bond with loyal customers, yet it should be in the benefit of the firm to...

Purpose – This research responds to Simon’s (1999) challenge to apply “an economic calculus to knowledge”. The paper develops a typology of knowledge that may be fruitful in facilitating research in a knowledge-based view of production. Design/Methodology/Approach – This paper reviews...

Organizations exist to create value for their stakeholders that stakeholders cannot create through individual effort. Information systems exist to increase an organization s ability to create value using intellectual capital. A theoretical explanation of value might therefore be useful to...