Kuruzovich, Jason; Viswanathan, Siva; Agarwal, Ritu - In: Management Science 56 (2010) 10, pp. 1702-1717
It has become widely accepted that information technology (IT) has had a profound influence on market transactions, with lower search costs for buyers often considered the key to lower prices and higher consumer welfare. However, sellers also use online channels to search for buyers whose...