This paper aims to analyze the critical factors that lead to job dissatisfaction and high employee turnover at cell phone servicing companies in Bangladesh. The Nokia Care was chosen from three big mobile phone servicing companies as a case study to understand the grounds and factors leading to...

The satisfaction of employees is extremely important to organization. The performance and efficiency of the organization totally relies on the satisfied employees. The satisfied employee tend to be creative and innovative and come up with the breakthroughs that make the company to grow and...

Employees’ perspectives of the company’s social responsibility (SR) and the company’s SR impact on employees have so far been given little attention in research. This gap is surprising since it is well known to what extent employees affect overall companies’ results. They have a crucial...

Corporate Social Responsibility (CSR) has gained increasing attention over the past few decades. Although, many studies tried to investigate impact of CSR on consumers, the only dearth of research tried to understand CSR impact on employees. This study investigates the relationship between...

Emotional Intelligence and Job Satisfaction are closely related concepts in today's competitive business environment which have drawn the interest of Research Scholars considerably. Although both concepts equally influence personal and organizational life of employees equally, there are finger...

In this era of rapid globalization and specialisation, the Multinational Companies (MNC's) often need to move their skilled resources to different locations with a view to fulfill local needs. At times, MNC's send their employees, having expertise in the respective field to help the subsidiaries...

While previous research has improved our knowledge of how leadership influences employee behavior, the role of potential processes and contingencies in this relationship remains relatively unexplored. In the current study, based on the Self-determination Theory (SDT), we intend to contribute to...