Many community portals allow users to search for events, such as concerts, festivals or other things of interest and to rate them. Especially in the culture domain the users’ impressions of events is based on many factors, such as quality, personal interests, etc. Such factors can be...

In this paper, we describe SemanticFAQ system built using a method for semiautomatic creation of an ontology and of semantic annotations from a corpus of e-mails of a community of practice. Such an e-mail corpus raises several original issues for Natural Language Processing (NLP) techniques. The...