Financial incentives are commonly used to encourage improvements in quality. However, the presence of spillovers can make managing these incentives difficult. Using a large, national dataset, we study the spillover effects of a national healthcare quality improvement policy, the Hospital...

The expansive learning curve literature in Operations Management has established how various facets of prior experience improve average performance. In this paper, we explore how increased cumulative experience affects performance variability, or consistency. We use a two-stage estimation method...