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Total-Quality-Management in wissenschaftlichen Bibliotheken : eine Einführung in das Qualitätsmanagement
Nelles, Alexandra - 2000
Persistent link: https://www.econbiz.de/10004598381
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Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services : held at Longhirst Management and Training Centre, Lon...
Wressell, Pat (contributor) - Northumbria International Conference on Performance … - 1998
Persistent link: https://www.econbiz.de/10004361752
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Achieving change through training and development
Whetherly, June - 1998
Persistent link: https://www.econbiz.de/10004372366
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Creating the agile library : a management guide for librarians
Haricombe, Lorraine J. (contributor) - 1998
Persistent link: https://www.econbiz.de/10004377639
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Adapting marketing to libraries in a changing and world wide environment : Copenhagen, September 1997
Savard, Réjean (contributor) - 2000
Persistent link: https://www.econbiz.de/10004381181
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Library marketing that works!
Walters, Suzanne - 2004
Persistent link: https://www.econbiz.de/10004661898
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Coaching in the library : a management strategy for achieving excellence
Metz, Ruth F. - 2001
Persistent link: https://www.econbiz.de/10004662146
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The complete guide to preparing and implementing service level agreements
Pantry, Sheila; Griffiths, Peter - 2003 - 2. ed., repr.
Persistent link: https://www.econbiz.de/10004720556
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Information und Wirtschaft : Aspekte einer komplexen Beziehung
Dosoudil, Ilse (contributor) - 2003
Persistent link: https://www.econbiz.de/10004727704