Showing 1 - 10 of 163
Purpose: China after 1949, especially since entering the 21st century, significant progress has been made in leadership research under Chinese context. However, so far there has been no systematic review and prospect of China's leadership research in the past 70 years. Therefore, with the...
Persistent link: https://www.econbiz.de/10012641636
Persistent link: https://www.econbiz.de/10012795053
Persistent link: https://www.econbiz.de/10013463705
Persistent link: https://www.econbiz.de/10014473315
Although previous research has examined the effectiveness of various levels of punitive reactions to misconduct, researchers have given leader leniency relatively inadequate attention. Prior studies consistently suggest the beneficial effects of reacting less punitively toward misconduct. The...
Persistent link: https://www.econbiz.de/10014637370
Persistent link: https://www.econbiz.de/10014550984
Drawing on moral self-regulatory theory, this study uses the experience sampling method to examine how and when employees, as third parties, react to coworker incivility towards customers. Data from 246 front-line employees in China showed that coworker incivility towards customers was...
Persistent link: https://www.econbiz.de/10014552005
Persistent link: https://www.econbiz.de/10003912714
Persistent link: https://www.econbiz.de/10009390505
Persistent link: https://www.econbiz.de/10012264282