Innovation can be a source of competitive advantage for companies, either through the improvement of methods and … techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly … important to measure innovation and discuss the results associated therewith. The aim of this research is to address each of the …

From the resource-based view to dynamic capabilities -- Dynamic capabilities for service innovation -- Introducing data …-driven service innovation -- Identifying actors and challenges -- Exploring actor roles and capabilities -- Towards a dynamic … capability framework for data-driven service innovation. . …